Why does Google call my business almost every day? This is something we hear from almost all businesses. They get calls from “Google,” asking to verify their Google My Business listing. They offer to improve it, or even claiming it might disappear if something is not done. It’s annoying and a nuisance, but is it legitimate? Why does “Google” call all the time?

Google rarely calls any business, and never tries to sell their products over the phone. Short answer: It’s not Google, only a marketing company trying to pass themselves off as Google. They might claim that they are working “with Google” or “for Google”, but not actually are Google.

Like other telephone scams, the caller seems to be someone in authority but is only posing. They never actually say “this is Google calling,” but craft words that make you think that they are. “Google Partners” are "authorized" to sell Google products. Ducks in a Row Marketing is an authorized Google Partner as well.

Why does Google call my business almost every day? This is something we hear from almost all businesses. They get calls from “Google,” asking to verify their Google My Business listing. They offer to improve it, or even claiming it might disappear if something is not done. It’s annoying and a nuisance, but is it legitimate? Why does “Google” call all the time?

Google rarely calls any business, and never tries to sell their products over the phone. Short answer: It’s not Google, only a marketing company trying to pass themselves off as Google. They might claim that they are working “with Google” or “for Google”, but not actually are Google.

Like other telephone scams, the caller seems to be someone in authority but is only posing. They never actually say “this is Google calling,” but craft words that make you think that they are. “Google Partners” are "authorized" to sell Google products. Ducks in a Row Marketing is an authorized Google Partner as well.

Companies that take the time to contact Google, have received this response:

Greetings from Google !

Unfortunately, not all phone calls from people claiming to be associated with Google are legitimate, they must be some marketing company.

Google does not:

  • 1.Charge for inclusion in Google My Business or in Google Search.
  • 2. Offer to improve your search ranking or manage your business’s online Profile.
  • 3. Ask you for your password or verification code. You should never provide sensitive information about your account (like your password and verification code) to a caller.

If you receive a robocall—a call placed with a recorded voice—for any of the above reasons, it is not from Google. The Federal Trade Commission has established a Robocalls resources website with additional information about robocalls and steps you can take if you receive one.

This links to an article about reporting and protecting yourself from robocalls. Please click here to report and protect yourself from robocalls.

Have a nice day!

What can you do to stop the calls?:

Unfortunately, there is very little a business can do to make the calls stop unless you screen your calls. The good news is that these calls tend to diminish over time, or as your online presence becomes stronger.

Protect yourself, your business and your private information. Ensure the caller is legitimate before agreeing to payments of any kind. Suffice it to say that your Google My Business Profile is very important. Call Ducks in a Row Marketing to find out more information about how you can make the most of it.

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